Frequently Asked Questions

Below are a list of commonly asked questions regarding DocuStream:

1. What is DocuStream?

2. What major functionality does DocuStream deliver?

3. What versions of SAP is DocuStream compatible with?

4. Is DocuStream compatible with FileNET's Application Connector for SAP?

5. Is DocuStream compatible with P8?

6. Does DocuStream integrate with BPM?

7. Does DocuStream handle Email document management?

8. How is DocuStream affected by SAP upgrades?

9. What support does CSI provide with DocuStream?

10. How is DocuStream licensed?

11. How do I learn more about DocuStream and TeamCSI?

What is DocuStream?

DocuStream is a suite of components that allow for dynamic integration between SAP and FileNET's Enterprise Content Management Solution (ECM).  By increasing throughput via seamless automation of your document management needs, DocuStream, cross-industry, provides high business value within the ERP/ECM integration market, utilizing best-of-breed technologies and business practices. 

What major functionality does DocuStream deliver?

• Full integration with SAP Business Workflow and FileNET P8

• Complete automated out-of-the-box Early and Late Archiving scenarios

• Effortless storage and linking of soft copy files direct from within SAP

• Multiple Back-Population scenarios to update your FileNET image attributes with SAP data

• Storage of your SAP Print Lists in HTML and PDF format in FileNET with dynamically configurable attributes and properties, allowing for retrievable from either SAP, FileNET, or your custom web applications

• StorageLink's SAP user interface to store documents in FileNET and link to SAP automatically!

• BPM and SAP Business Workflow Integration via DocuStream's Workflow Manager

• DocuStream's iView Suite provides out-of-the-box SAP Portal iViews with various functionality

• Rapid automated compilation of Audit reporting requirements via automatic image retrieval and linkage utilizing hyperlinks for bundle creation to your external media

• Seamless Email warehousing with SAP integration through Yaletown's eCW engine

• visit out Products Overview page for more information...

What versions of SAP is DocuStream compatible with?

DocuStream is compatible with the following versions of SAP:

• 4.5b

• 4.6c

• SAP Enterprise (4.7), both Unicode and Non-Unicode

• ECC 5.0 and 6.0 is scheduled for Q1 2007

Is DocuStream compatible with FileNET's Application Connector for SAP?

DocuStream is making full utilization of open API technology for integration with today's FileNET's ACSAP. 

Is DocuStream Compatible with P8?

DocuStream is compatible FileNET's P8 Content Manager.

Does DocuStream integrate with BPM?

DocuStream's Workflow integrator leverages both FileNET's P8's Business Process Management (BPM) and SAP Business Workflow.

Does DocuStream handle Email document management?

TeamCSI has created a FileNET Email Manager Plug-In to provide an end-to-end, SAP integrated email archiving solution.

How is DocuStream affected by SAP upgrades?

DocuStream complies with SAP customer name range strategy, eliminating interference with SAP standard upgrades and hot fixes.

What support does CSI provide with DocuStream?

Cornucopia provides DocuStream support via it's on-line Support Portal: providing client access to the latest patches and knowledge base.  A support representative is also available during regular business hours.

How is DocuStream licensed?

DocuStream is licensed based on SAP production instances with unlimited users.

How do I learn more about DocuStream and TeamCSI?

Please contact a CSI sales representative via email at sales@cornucopia-us.com or toll free at 1-888-CSI-CANHELP.  

For problems, questions, or feedback, please contact CSI support at either support@cornucopia-us.com or toll free (within US or Canada) at 1-888-CSI-CANHELP (1-888-274-2264).